About SPNA

The Sylvan Park Neighborhood Association (SPNA) is the collective community voice for addressing neighborhood issues such as zoning, security, beautification, traffic, metropolitan services, and environment.

SPNA members meet on the second Monday of each month at 7 p.m. in the Senior Renaissance Center of Cohn Adult Learning Center at 4805 Park Avenue.

About Sylvan Park

Welcome to Sylvan Park! We hope you love this neighborhood as much as we do. Take a look at our Frequently Asked Questions for newcomers to learn more.

Friday, May 29, 2009

Reporting procedures for codes and public health violations

Residents have the right to report Metro Codes and Public Health violations to city government. To report a Metro Codes violation, call (615) 862-6590 or report it online. To report a Metro Health Department violation, call: (615) 340-5644 (sanitation, trash, and debris) or (615) 340-5668 (pest management, such as insects and rodents).

For both kinds of reports, be prepared to describe the precise location of the problem-a street address is preferred. You will also need to provide a concise explanation of the problem. Be aware that if you give out your name, address, phone number, etc., it will be a part of the public record. You can report violations anonymously if you prefer.

When reporting a codes or health violation, keep a record of the following:
  • The name of the person who took your report.
  • The time of date when you reported the complaint.
  • A brief description of the complaint you filed.
  • The physical address of the problem.
  • The department's planned response and planned response date.
  • Complaint number(s) for tracking purposes.
A few different types of violations (tall grass and/or yard debris that could potentially harbor pests) can be reported to the Codes Department and the Health Department. Consider contacting both departments. You may want to schedule a time for yourself to call and check in on the progress made on your complaint. Often, persistent follow-up can make the difference between a problem being resolved or falling through the cracks. For more information about codes violations, see the Codes Department Web page.

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